Job Overview
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Role of an On-Site Coordinator
Based in the Birmingham Branch, the On-Site Coordinator will support all branch recruitment and administration activity, with a particular focus on Birmingham City Council.
Key responsibilities include:
Ensuring worker hours are recorded accurately and entered into the internal payroll system
Managing holiday requests and related administration
Maintaining compliance documentation and ensuring all required checks are completed
Answering telephone queries in a professional and timely manner
Communicating with workers, clients and potential candidates
Supporting candidate recruitment, including sourcing, screening and selection
Completing face-to-face worker registrations
Responding to pay queries and escalating where required
Planning and organising daily workload effectively
Ensuring compliance standards are maintained across all areas
The successful candidate will have:
Strong planning and organisational skills
Excellent written and verbal communication skills
Good attention to detail
The ability to adapt quickly to changing priorities
Strong problem-solving skills and a proactive approach
The ability to manage multiple tasks at the same time
Confidence in making effective decisions in a fast-paced environment
Excellent interpersonal skills when working with workers, clients and colleagues
Ambition, determination and a positive attitude to succeed