Job Overview
We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person.
“The entire customer journey. One platform”
What we value Every CM.com colleague, connects to our 4 shared values :
Drive and Lead
You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.
Grow and Learn
The growth of our colleagues and our customers is our priority. You like to experiment, learn continuously and actively share knowledge and insights with others.
Together and Care
We work together and we believe that diverse perspectives lead to stronger outcomes. You value the social side of work, you show genuine interest and care about one another’s well-being.
Speed and Change
By welcoming AI Agents into our organisation, we fundamentally change how work is done. You are comfortable with change and you love working in a high paced environment.
The Role As a System Engineer , you will be the person colleagues count on when something goes wrong. And you are the engineer who makes sure things go right in the first place. You'll resolve internal IT incidents, take ownership of changes from preparation through to communication. This is not a pure support role. Yes, you’ll help colleagues when needed, but you’ll also improve the environment behind the scenes, automate repetitive work, contribute to projects and help shape how IT Workspace develops at CM.com .
You will: Your work spans the full width of our stack: device and application management across Windows and Apple, Microsoft 365, Identity & Access Management, office networking, server maintenance and Nextcloud (near future). No two weeks look the same, and there's real room to grow technically in every direction.
We're a close-knit team of five people based in our Breda office, and we're the operational backbone of CM's entire digital environment. Every day, 650 colleagues across all CM offices worldwide rely on us. Whether they're jumping on a call, accessing their files, or simply logging in. When we do our job well, the whole organization feels it.