Senior Product Manager

Key Responsibilities Product Strategy & Vision • Collaborate with cross-functional teams to build and launch new features and enhancements • Work closely with stakeholders and customers to gather and prioritize product requirements for your L2 use case area. • Use market research, product usage, and competitive analysis data from the Product Marketing team to identify opportunities for innovation within your L2 use case. • Align with your Product Lead on product priorities and the use case roadmap. • Drive strategic thinking, focusing on long-term planning and defining product horizons. Product Development & Execution • Prepare for quarterly capacity planning and next-cycle planning sessions. • Facilitate sprint backlog refinement sessions and follow up on sprint progress, ensuring software quality and requirements are met. • Process incoming Product Ideas (PIs) and manage product feedback sessions with customers. • Create product tracking events for new features and analyze user engagement and usage data to identify areas for improvement. • Conduct continuous product discovery activities, including validating assumptions, testing prototypes, and managing Beta programs. Collaboration & Communication • Represent the product team on cross-functional teams, such as marketing, sales, and engineering. • Build strong relationships with customers and update them on product developments to boost adoption of features and concepts in your area. • Share subject matter expertise via articles, roadmap calls, or events (e.g., theRev). • Participate in industry events, conferences, and online forums to stay up-to-date on trends and best practices. Mentorship & Team Building • Onboard and mentor new team members, providing guidance to junior product managers through regular meetings. • Share knowledge and experience with the broader product team through workshops, SALT meetings, and internal communication platforms like AMPED groups. Subject Matter Expertise • Become a subject matter expert in your area, using the product to ensure it meets the quality bar and fulfills customer needs. • Provide feedback to engineering leaders through regular one-on-one meetings. Key Performance Outcomes Product Strategy and Execution: • Successfully deliver impactful product changes, such as launching new features, strategically deprecating outdated ones, and implementing several customer-driven enhancements every six months. These initiatives must be completed within your designated L2 use case area, on time, and within the allocated budget. • Drive measurable improvements in key product metrics relevant to your L2 use case, such as user adoption, engagement, and conversion rates, by leveraging data insights and customer feedback with a focus on strategic initiatives that align with overall business objectives • Manage the execution of the product roadmap by clearly defining and achieving key milestones and timelines, ensuring alignment with strategic priorities and stakeholder expectations. Collaborate cross-functionally to identify potential hurdles and adjust plans as needed to maintain progress toward our business goals • Deliver impactful product roadmap presentations to customers in your area that align with Showpad's overall objectives and customer needs. Customer Focus and Innovation: • Conduct at least 5 monthly customer interviews to gather feedback and identify opportunities • Ensure your roadmap is contributing to resolving most business-critical customer PIs • Engage with customers to collect feedback / validate solutions • Integrate customer feedback early and often in the cycle to maximize business impact • Actively monitor key innovation trends and your competition and think about how they translate to your area • Dedicate time to experimenting with new ideas Collaboration and Team Leadership: • Promote collaboration and knowledge-sharing by actively engaging in team meetings with product and cross-functional teams, both in real-time and asynchronously, to ensure alignment, effective communication, and transparency. • Mentor and guide junior product managers, helping them develop and strengthen their core skills to foster their professional growth and career progression. • Effectively represent the product team in cross-functional and senior management meetings, keeping stakeholders informed and aligned on product updates and initiative progress Metrics and Analysis: • Regularly track and analyze product performance metrics (e.g., user engagement, feature usage) and provide data-driven insights to inform product decisions. • Leverage data and market insights during the product planning process to develop compelling candidates for high-impact product features or initiatives • Collaborate closely with the analytics team to identify key performance indicators (KPIs) and generate actionable insights that drive feature prioritization and optimization within the AMPED cluster, ensuring data-backed decision-making for continuous product improvement. • Productize data by developing intuitive features that transform user activity and use case metrics into actionable insights Communication and Visibility: • Turn new features and improvements into blog posts or other shareable content. Explain how these updates support customer use cases, and provide real-life examples highlighting their added value. • Assist the product marketing and self-service teams in promoting the customer benefits of the features you are managing. Required Skills & Experience • Bachelor's degree in a relevant field such as Business, Marketing, Computer Science, or Engineering. • Proven experience in product management , with a track record of successfully launching and managing products through the entire development lifecycle, from ideation to launch. • Strong analytical skills , with the ability to identify, analyze, and use data to evaluate product performance and drive product decisions. • Excellent communication and presentation skills , with the ability to clearly and persuasively articulate complex concepts to diverse audiences. • Demonstrated ability to build and maintain relationships with cross-functional teams, including marketing, sales, engineering, and customer success. • Strong collaboration and negotiation skills , with a proven ability to influence stakeholders and secure resources. • Proficiency in translating business requirements into user stories and acceptance criteria, ensuring alignment with customer and business needs. • Familiarity with user experience (UX) design principles and methodologies to create intuitive and engaging products. • Experience managing and prioritizing product roadmaps , aligning them with strategic business goals. • Ability to manage multiple priorities and projects , ensuring timely delivery while maintaining quality and focus. • Leadership skills , including the ability to coach and mentor junior product managers, fostering their growth and development. • Experience managing and motivating teams through change, creating a positive and productive work environment. • Strong customer-first mindset , with deep empathy for users, customers, and stakeholders. • Conceptual understanding of software development , including what accelerates or impedes execution or performance. • Experience working in a scrum or agile development environment , with a solid understanding of iterative workflows. • Multicultural, inclusive mindset , comfortable in a global, hybrid work setting across multiple locations. Nice to Have • Experience in the tech industry or a similarly fast-paced environment. • Familiarity with tools and software used in product management and development. • Passion for innovation and continuous improvement in product processes and strategies. • Experience in sales enablement and/or product marketing • Experience in AI/ML and/or business workflow automation • Experience in entrepreneurship and/or building software products