Plumbing Service Technician

Residential Service Plumber Location: White Lake, MI Company: Carter's Plumbing, Heating & Cooling About Carter's Plumbing, Heating & Cooling At Carter's Plumbing, Heating & Cooling, our mission is simple: Growing Together as a Team to Serve Every Customer with Excellence—and have fun doing it. We are committed to providing exceptional service to our customers while creating a positive, team-oriented environment where employees can grow and succeed. Position Summary Carter's Plumbing, Heating & Cooling is seeking an experienced Residential Service Plumber to join our growing team. This individual will be responsible for diagnosing, repairing, maintaining, and replacing residential plumbing systems while delivering an exceptional customer experience. We are looking for someone who takes pride in their work, enjoys helping customers, and wants to be part of a company that values teamwork and professional growth. Responsibilities Diagnose and repair residential plumbing systems Perform plumbing service, maintenance, and replacement work Install and replace water heaters, fixtures, faucets, sump pumps, water lines, drain lines, and sewer components Present repair and replacement options to homeowners Educate customers on their plumbing systems and recommend appropriate solutions Maintain accurate job notes and documentation Ensure all work is completed safely and meets local code requirements Maintain a clean and professional appearance at all times Deliver an exceptional customer experience on every call Qualifications 3+ years of residential plumbing experience preferred Strong diagnostic and troubleshooting abilities Experience with residential service, repair, and replacement work Excellent customer service and communication skills Ability to build trust and educate homeowners Team-oriented attitude with a strong work ethic Desire to learn, grow, and continuously improve Valid driver's license with a clean driving record Ability to pass a background check and drug screening What We Offer Competitive compensation Performance-based incentives Medical, dental, and vision benefits Paid time off and paid holidays 401(k) with company match Company vehicle and equipment Ongoing training and career development Advancement opportunities within a growing company Year-round work Join Our Team If you're looking for a company that values teamwork, growth, customer service, and having fun while delivering excellent results, we'd love to hear from you. Apply today and grow with Carter's Plumbing, Heating & Cooling.