Office Manager / Executive Assistant - Austin

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. Why This Role Matters This role is critical to supporting the executive team and ensuring smooth operations within Luxury Presence as we scale from $85M to $300M+ in the next four years. The Office Manager / Executive Assistant serves as a trusted partner to the CRO, exercising sound judgment to manage executive priorities, optimize workflows, and drive operational effectiveness across the organization. This role combines high-level executive support with ownership of key office operations, planning initiatives, vendor relationships, and business processes that enable leadership to focus on strategic growth initiatives during a period of rapid expansion. Here's What We're Looking For Proven experience as an Executive Assistant, Office Manager, Chief of Staff, or similar role in a fast-paced environment Exceptional organizational, prioritization, and project management skills Strong communication and interpersonal abilities High level of discretion and confidentiality Demonstrated ability to exercise independent judgment and make decisions in support of executive priorities Analytical mindset with experience evaluating operational processes and identifying opportunities for improvement Proactive problem solver with a strong sense of ownership and accountability Skills and Experience Expertise in complex calendar management, executive support, and travel coordination Experience supporting C-level executives in high-growth organizations Proficiency with office productivity tools (Microsoft Office, Google Workspace, Slack, etc.) Strong written and verbal communication skills Ability to manage multiple priorities and deadlines with minimal oversight Experience with budgeting, expense management, and operational reporting Experience managing external vendors, contracts, and service providers Strong analytical skills with the ability to interpret operational and financial data to support decision-making What You'll Do Manage the CRO's calendar, appointments, travel arrangements, and strategic priorities, exercising independent judgment in determining the most effective allocation of executive time and attention Coordinate meetings, prepare agendas, track action items, and ensure timely follow-through on key initiatives Serve as a liaison between executive leadership and internal/external stakeholders, facilitating clear communication and alignment Own day-to-day office operations and continuously evaluate processes, systems, and workflows to improve efficiency, scalability, and employee experience within the Austin office Analyze operational and budget-related data to identify trends, risks, and opportunities for improved organizational effectiveness Support annual planning and budgeting processes through data collection, analysis, reporting, and preparation of executive-level materials Manage relationships with external vendors and service providers, including evaluating proposals, negotiating terms, and recommending vendor selection decisions Assist with expense management, budget tracking, and operational reporting Lead or support special projects, cross-functional initiatives, and company events as needed Maintain confidentiality of sensitive business and personnel information Recommend and implement administrative and operational improvements that enhance organizational effectiveness as the company scales