Job Overview
Disruptive, unexpected and revolutionary in our own way... Browns changed the course of retail and fashion history forever when it opened in 1970. Born in London but celebrated globally, we're the one-stop shop for the best luxury fashion including established designers and emerging talent; renowned for our influence in fashion and style, and our innovative approach to retail and high-level service. Powered by Farfetch, we continue to disrupt the retail landscape to deliver a global luxury shopping experience of the future, championing creativity and originality.
Our people are at the heart of everything we do. Together we are here to make a difference and to spread kindness. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone.
The role
As an Associate Personal Shopper, you will be the face of the Browns experience on the shop floor. Your primary focus is to provide a warm, expert welcome to every customer, delivering personalized styling and high-level service that encourages immediate sales and long-term loyalty. You will balance active floor engagement with strategic digital outreach, ensuring our clients feel connected to the Browns world both in-person and remotely. rable, with the expectation that it will transition into Browns with the successful candidate.