Full-timeOperations

CircleBack

Chief of Staff

San Francisco

Posted

18d ago

Type

Full-time

Location

San Francisco

Job Overview

We're looking for a Chief of Staff who is highly driven, maniacally organized, comfortable with ambiguity, and excited to join us in-person in San Francisco to help build and scale the company.

You'll work directly with the CEO and set the cadence for how the company operates. You'll own end-to-end execution on whatever needs to happen–from hiring to new initiatives and day-to-day operations. We're a lean team, which means you'll make the call on what happens and how it gets done.

What you'll do • Take on whatever's breaking, slowing us down, or the bottleneck to our growth

  • Execute new initiatives and one-off projects for growth, sales, marketing, and partnerships
  • Hiring–sourcing the best candidates, running interviews/work trials, onboarding new hires
  • Run inbound sales–product inquires, security questionnaires, demos
  • Talk to existing and prospective customers
  • Understand and identify gaps in how we show up in the world and to our customers
  • Run office operations and handle admin work (payroll, expenses, vendor management, all the stuff that needs to get done)
  • Build and automate processes and systems as we scale
  • Operational and keeping-the-lights-on tasks

This is a high-leverage role for someone who wants to be a world-class operator. You'll get your reps executing across recruiting, marketing, operations, customer success, and more. As we grow, so will the responsibilities and opportunities for this role.

Who you are • Bias towards action –You move fast, make calls with limited data, and fix things in real time

  • Strong operator with startup experience –you've seen how great organizations operate and can execute at that level
  • High ownership –you own outcomes, not just tasks, and feel it personally when something doesn't ship
  • Bias towards action and urgency –you have a visceral sense of discomfort when the ball sits in your court too long
  • Highly autonomous –you make most decisions yourself, don't wait for permission, and move fast
  • Set the tempo –you establish cadence and pace internally/externally and make sure things happen on time
  • Extremely organized –you maintain context across many simultaneous projects without dropping balls
  • Comfortable with ambiguity –you don't need a playbook, you write it and figure out what needs to happen
  • Strong generalist –you want to get your reps across different disciplines from recruiting to customer research to event planning to operations
  • No task is beneath you –you'll update the cap table, run payroll, and take pride in optimizing tedious work
  • Strong product sense and taste –you understand what makes software feel great
  • Keen eye for efficiency –you hate repetitive work and automate or eliminate it
  • Love startups –you want the speed, the ownership, the opportunity to build things from scratch

About Circleback Circleback is building the source of truth for everything said at a company–starting with best-in-class AI meeting notes, action items, and search.

Every meeting will be AI-enabled. But meeting notes are just the beginning. We're building toward something larger: a platform that captures, organizes, and actions on the context from all conversations across a company–meetings, calls, emails–so teams can actually use what they know.

We're a small team backed by Y Combinator. Profitable, growing virally, and thousands of paying customers including PostHog, Browserbase, Gumloop, and more.

Why join • We ship fast with a high bar for quality

  • Small team, large problem–the product category we're building didn't exist until recently
  • Profitable and growing virally through word of mouth
  • Software that people actually love and use daily

If you care about craft and want to build something ambitious with a small team that moves quickly, we'd like to hear from you.

Core Requirements

Operations