Associate Manager - Academy Program

Key Responsibilities: Program Management & Delivery • Design, plan, and manage end-to-end learning programs across the organization. • Align academy initiatives with business goals and workforce development needs. • Coordinate program logistics, including scheduling, enrollment, communications, and delivery support. • Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions. Curriculum & Content Development • Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc). • Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes. • Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments. • Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid). Stakeholder & Team Collaboration • Partner with internal teams to identify training needs and learning priorities. • Work with Department Heads to audit and ensure quality of learning. • Support and coach facilitators and trainers to deliver high-impact learning experiences. AI & Digital Capability Programs • Support the design and rollout of company-wide AI awareness and capability-building programs. • Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences. • Manage AI learning initiatives across the group. • Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms. Quality, Measurement & Improvement • Track program engagement, completion, and performance metrics to evaluate effectiveness. • Analyze learner feedback and performance data to refine curriculum and delivery. • Maintain program documentation, standards, and best practices for scale and sustainability. • Stay current on instructional design trends, adult learning principles, and digital learning innovations Qualifications: • Bachelor’s degree in Education, Learning & Development or a related field. • 4+ years of experience in learning program management, curriculum development, or corporate training. • Demonstrated ability to design, develop, and implement scalable learning programs and content. • Strong knowledge of instructional design models and adult learning principles. • Proficient in learning platforms, LMS, content authoring and Google suite tools. • Excellent communication, stakeholder management, and facilitation skills. • Highly organized with a balance of creativity and execution. • Proficiency in both Thai & English • Knowledge in automated script in excel is a plus