Account Executive

We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person.

“The entire customer journey. One platform”

What we value Every CM.com colleague, connects to our 4 shared values :

Drive and Lead

You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Grow and Learn

The growth of our colleagues and our customers is our priority. You like to experiment, learn continuously and actively share knowledge and insights with others.

Together and Care

We work together and we believe that diverse perspectives lead to stronger outcomes. You value the social side of work, you show genuine interest and care about one another’s well-being.

Speed and Change

By welcoming AI Agents into our organisation, we fundamentally change how work is done. You are comfortable with change and you love working in a high paced environment.

The Role This role is built around new business development. You'll own the full sales cycle for CM.com's Engage proposition in the Belgian market. HALO, our Agentic AI, combined with our Customer Data Platform, Marketing platform, and Customer Service platform, turns fragmented customer journeys into something businesses are genuinely proud of. Your job is to find the companies that need that, and show them why CM.com is the answer.

Once you close a deal, you stay involved. Because nobody knows the client better than the person who won them.

You will: • Take ownership of your new business pipeline , end to end. From prospecting and discovery through demo, negotiation, and close, you run the process. You also manage the accounts you bring in, because continuity and context matter.

• Work closely with prospects and clients across Belgian industries such as E-Commerce, Retail, Finance, Logistics, and Media, engaging stakeholders up to C-level. Internally, you'll collaborate with presales, product, and your Account Manager colleague in Mechelen.
• Represent CM.com where it counts . You'll give keynotes at events, lead client presentations, and deliver compelling demos of the Engage platform, making complex technology feel like an obvious choice.
• Improve processes using AI , automation, and smart tooling. You'll use tools like Claude Cowork to work smarter and bring that same mindset into client conversations.
• Make decisions fast, test ideas, and learn from what doesn't work . The Belgian market is an opportunity in motion and you'll help define how we approach it.
• Use AI tools actively to improve your own work: experiment, automate, and share what works with your team.